Digital Transformation in the New Economy Era

Dr Lawrence Wong held a New Economy training class online on 15 Aug 2020 in Cyberport.

August 15, 2020
7 hours


Dr. Lawrence WONG Chi Wing
DBA, MBA, MSc (e-commerce), BSc (Statistics), FHKICPA, FHKA, HKBAA, HKITJC, HKiNEDA, Drucker Certified Trainer


Online by Zoom   View map

Dr. Lawrence WONG Chi Wing successfully held a New Economy training class online in Cyberport, and discussed with more than 20 professionals online to study how to carry out digital transformation in the new economy era.



During the classroom, Dr. WONG first re-examined traditional management theories in the context of the new economy and lectured on how to integrate new technologies and business models into traditional management theories.

Then, Dr. WONG introduced a model of digital transformation, emphasizing the underlying two dimensions in detail. The two dimensions are 1. customer experience, internal operations and analysis models of digital capabilities 2. digital leadership’s vision changes, full participation, governance mechanisms and technology support.

Finally, Dr. WONG concluded with a detailed introduction of a successful digital transformation case of a top bank in China.


Class Agenda


1. The 5 Key Questions in Peter Drucker’s Traditional Theories

  • What is our mission?

  • Who is our customer?

  • What does our customer value?

  • What are our results?

  • What is our plan?

2. Review the Traditional Questions in the New Economy Era

  • To impact on Mission

  • To acquire customer & understand their needs

  • To effectively keep tracks, measure & analyse results

  • To enhance and monitor plan execution

3. Digital Transformation – Digital Capability

  • Customer Experience

  • Internal Operations

  • Analytics Modelling

4. Digital Transformation – Digital Leadership

  • Establish digital and change vision

  • All staff engagement

  • Corporate governance in digital

  • Technology driven and support

5. Typical Digital Transformation Case

  • Single set of governance mechanism

  • Two sets of infrastructure & systems

  • 4 sets of core capabilities

  • 5 sets of key supporting


Class Flyer

Feature Photos